Windows Server在磁带备份的操作中报事件ID（9）和（11）的错误

适用机型:
所有xSeries 200; 所有xSeries 205; 所有xSeries 205VL; 所有xSeries 206; 所有xSeries 220; 所有xSeries 225; 所有xSeries 226; 所有xSeries 230; 所有xSeries 232; 所有xSeries 235; 所有xSeries 236; 所有xSeries 240; 所有xSeries 250; 所有xSeries 255; 所有xSeries 300; 所有xSeries 305; 所有xSeries 306; 所有xSeries 330; 所有xSeries 335; 所有xSeries 336; 所有xSeries 340; 所有xSeries 342; 所有xSeries 343; 所有xSeries 345; 所有xSeries 346; 所有xSeries 350; 所有xSeries 360; 所有xSeries 365; 所有xSeries 370; 所有xSeries 380; 所有xSeries 382; 所有xSeries 440; 所有xSeries 445; 所有xSeries 450; 所有xSeries 455

文档内容：
故障现象：

当执行备份操作时，Windows Server报事件ID(9)和（11）与SCSI驱动相关的SCSI超时错。
可能的原因包括：内置或外置SE/LVD SCSI 电缆松动、针弯曲或断针、或损坏。

受影响的范围：

-以下的IBM eServer 服务器：

an xSeries 455, Type 8855, any Model.
an xSeries 445, Type 8870, any Model.
an xSeries 382, Type 8834, any Model.
an xSeries 365, Type 8862, any Model.
an xSeries 365, Type 8861, any Model.
an xSeries 360, Type 8686, any Model.
an xSeries 350, Type 8682, any Model.
an xSeries 346, Type 8840, any Model.
an xSeries 345, Type 8670, any Model.
an xSeries 343, Type 8827, any Model.
an xSeries 342, Type 8669, any Model.
an xSeries 340, Type 8656, any Model.
an xSeries 336, Type 8837, any Model.
an xSeries 335, Type 8830, any Model.
an xSeries 335, Type 8676, any Model.
an xSeries 330, Type 8675, any Model.
an xSeries 330, Type 8674, any Model.
an xSeries 330, Type 8654, any Model.
an xSeries 306, Type 8836, any Model.
an xSeries 305, Type 8673, any Model.
an xSeries 300, Type 8672, any Model.
an xSeries 255, Type 8685, any Model.
an xSeries 250, Type 8665, any Model.
an xSeries 240, Type 8664, any Model.
an xSeries 236, Type 8841, any Model.
an xSeries 235, Type 8671, any Model.
an xSeries 232, Type 8668, any Model.
an xSeries 230, Type 8658, any Model.
an xSeries 226, Type 8648, any Model.
an xSeries 225, Type 8649, any Model.
an xSeries 225, Type 8647, any Model.
an xSeries 220, Type 8646, any Model.
an xSeries 220, Type 8645, any Model.
an xSeries 206, Type 8482, any Model.
an xSeries 205, Type 8480, any Model.
an xSeries 200, Type 8481, any Model.
an xSeries 200, Type 8479, any Model.
an xSeries 200, Type 8478, any Model.

- 系统配置了一个或多个以下的机架/盘柜：

an IBM NetBAY Tape Enclosure, Type 0034, Model B0X
an IBM NetMedia Storage Expansion, Type 3551, Model 001

- 系统配置了以下的ServeRAID适配器：

a ServeRAID-5i Controller,
Option p/n25P3492, FRU p/n32P0016.
a ServeRAID-6M Controller (128MB Cache),
Option p/n32P0033, FRU p/n02R0985.
a ServeRAID-6M Controller (256MB Cache),
Option p/n02R0988, FRU p/n02R0998.
a ServeRAID-6i Controller,
Option p/n71P8595, FRU p/n71P8627.
a ServeRAID-6i+ Controller,
Option p/n13N2190, FRU p/n13N2195.
a Cache Battery for 6M and 6i,
FRU p/n71P8628.

- 系统配置了以下的集成SCSI卡：

Adaptec AIC-7899 Wide Ultra160 SCSI controller
Adaptec AIC-7902 Ultra320 SCSI controller
LSI Logic 53C1020 Ultra320 SCSI controller
LSI Logic 53C1030 Ultra320 SCSI controller
SATA 150 SCSI controller

- 系统配置了以下的磁带备份选件：
a IBM 10/20GB NS Internal SCSI Tape Drive,
Option p/n01K1319, FRU p/n49P3212
a IBM 12/24GB DDS/3 4-mm Tape Drive,
Option p/n01K1282, FRU p/n24P2388
a IBM 20/40GB 8-mm Internal SCSI Tape Drive,
Option p/n01K1325, FRU p/n09N0983
a IBM 20/40GB DDS/4 4-mm Internal SCSI Tape Drive,
Option p/n09N0730, FRU p/n48P7038
a IBM 20/40GB DDS/4 4-mm Internal SCSI Tape Drive,
Option p/n00N7991, FRU p/n48P7040
a IBM 20/40GB DLT Internal SCSI Tape Drive,
Option p/n01K1320, FRU p/n37L5801
a IBM 35/70GB DLT Internal SCSI Tape Drive,
Option p/n00K7900, FRU p/n37L5797
a IBM 35/70GB DLT Internal SCSI Tape Drive,
Option p/n01K1174, FRU p/n37L5803
a IBM 36/72GB DDS Generation 5 Internal Tape Drive,
Option p/n71P9145, FRU p/n71P9163
a IBM 40/80GB DLT Internal SCSI Tape Drive,
Option p/n00N7990, FRU p/n37L5802
a IBM 40/80GB DLTVS Internal SCSI Tape Drive
Option p/n24P2398, FRU p/n24P2424
a IBM 40/80GB DLTVS Internal SCSI Tape Drive
Option p/n59P6719, FRU p/n24P2424
a IBM 60/120GB 8-mm M2 SCSI Tape Drive,
Option p/n00N8017, FRU p/n24P2394
a IBM VXA-2 Tape Drive,
Option p/n59P6746, FRU p/n19P4898
a IBM 80/160GB DLTVS Internal SCSI Tape Drive,
Option p/n59P6745, FRU p/n71P9180
a IBM 100/200GB LTO Tape Drive,
Option p/n00N8016, FRU p/n37L5799
a IBM 100/200GB LTO Half-High Tape Drive,
Option p/n24P2396, FRU p/n24P2400
a IBM 100/200GB LTO Half-High Tape Drive,
Option p/n59P6717, FRU p/n24P2400
a IBM 110/220GB SDLT Internal SCSI Tape Drive,
Option p/n00N8015, FRU p/n24P2418
a IBM 160/320GB SDLT Tape Drive,
Option p/n59P6736, FRU p/n59P6737
a IBM 120/240GB DDS/4 Tape Autoloader,
Option p/n00N7992, FRU p/n24P2413
a DLT Tape Autoloader, Type 3502, Model 108
a DLT Tape Library, Type 3502, Model 314, R14
a LTO Tape Autoloader, Type 3600, Model 109
a LTO Tape Library, Type 3600, Model R20
a 2U SDLT Tape Autoloader, Type 3607, Model 16X
a 2U LTO GEN1 Tape Autoloader, Type 3607, Model 26X
a 2U LTO GEN2 Tape Autoloader, Type 3623, Model 2LX
a SDLT/LTO Modular Tape Library, Type 4560, Model SLX

- 以下的网络操作系统可能被影响：

Windows 2000 Professional, with Service Pack 4 applied.

Windows 2000 Server, with Service Pack 4 applied.

Windows 2000 Advanced Server, with Service Pack 4 applied.
Windows 2000 Datacenter Server, with Service Pack 4 applied.

Windows Server 2003, Standard Edition.

Windows Server 2003,Enterprise Edition. Windows Server
2003, Enterprise Edition, for 64-Bit Itanium-based Systems.

Windows Server 2003, Datacenter Edition. Windows Server
2003, Datacenter Edition, for 64-Bit Itanium-based Systems.

Windows Server 2003, Web Edition.

解决方法：

检查当前的SCSI电缆，重新插好电缆并重试备份操作。

如果错误依旧，则更换SCSI电缆。

技术细节：

当配置了内置或外置的SE/LVD SCSI电缆时，可能发生连接不正常或不可见的线缆损坏等等故障。
检查SCSI控制器和磁带机设备之间的连接，确保一个好的连接可以避免发生SCSI报错。

- 相关文档可参考以下链接：

http://www.pc.ibm.com/support?page=MIGR-495PES